The Latest Incentive Marketing Statistics You Need to Know

Mar 12, 2023 | Incentive marketing | 0 comments

Incentive marketing statistics

Incentive marketing is a powerful tool that has been used by businesses to attract, retain and motivate their customers and employees. It involves offering rewards and incentives to individuals in exchange for completing specific actions or behaviors.

Incentive marketing has been gaining popularity in recent years due to its effectiveness in driving engagement, loyalty, and revenue. In this article, we will explore the latest incentive marketing statistics that every business owner needs to know to make informed decisions about their marketing strategy.

The Importance of Incentive Marketing

Before we dive into the latest incentive marketing statistics, it’s essential to understand why incentive marketing is crucial for businesses. Here are some of the benefits of using incentive marketing:

Increased Sales and Revenue

One of the primary goals of incentive marketing is to increase sales and revenue. According to a study by the Incentive Research Foundation (IRF), businesses that use incentive programs saw an average increase of 22% in revenue.

Improved Customer Engagement and Loyalty

Incentive marketing can also help businesses improve customer engagement and loyalty. A study by the Aberdeen Group found that companies with strong loyalty programs achieved a 75% customer retention rate.

Increased Employee Motivation and Productivity

Incentive marketing can also be used to motivate and engage employees, leading to increased productivity and job satisfaction. A study by the Society for Human Resource Management found that 79% of employees say that recognition and rewards make them feel more valued and engaged at work.

Latest Incentive Marketing Statistics

Now that we understand the importance of incentive marketing let’s take a look at some of the latest incentive marketing statistics:

1. 70% of Employees Say That Motivation and Morale Would Improve with Increased Recognition

According to a study by BambooHR, 70% of employees say that they would feel more motivated and engaged at work if they received more recognition and rewards.

2. 77% of Consumers Have Chosen, Recommended, or Paid More for a Brand That Provides a Personalized Service or Experience

Personalization is a crucial factor in incentive marketing. A study by Salesforce found that 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized service or experience.

3. 90% of U.S. Companies Use Non-Cash Rewards to Recognize and Engage Employees

Non-cash rewards, such as gift cards or experiences, are popular incentives for engaging employees. A study by the IRF found that 90% of U.S. companies use non-cash rewards to recognize and engage employees.

4. 48% of Consumers Would Increase Their Spending to Qualify for Free Shipping

Free shipping is a popular incentive that can help businesses increase sales. A study by UPS found that 48% of consumers would increase their spending to qualify for free shipping.

5. 89% of Consumers Say That Points, Discounts, or Free Products Motivate Them to Participate in Loyalty Programs

Loyalty programs are a popular form of incentive marketing. A study by Bond Brand Loyalty found that 89% of consumers say that points, discounts, or free products motivate them to participate in loyalty programs.

6. 83% of Marketers Use Gamification to Increase Engagement

Gamification, which involves using game-like elements to motivate and engage customers or employees, is becoming increasingly popular in incentive marketing. A study by TalentLMS found that 83% of marketers use gamification to increase engagement.

7. 56% of Employees Say That Being Recognized by Their Manager is More Motivating Than a Cash Bonus

According to a study conducted by McKinsey & Company, 56% of employees state that receiving recognition from their manager is a more effective form of motivation than receiving a cash bonus.

This highlights the importance of acknowledging and appreciating employees’ efforts and achievements, as it can have a significant impact on their job satisfaction and productivity.

8. 73% of Employees Say That Recognition and Rewards Increase Job Satisfaction

According to a study by WorldatWork, 73% of employees say that recognition and rewards increase their job satisfaction, leading to higher retention rates and improved employee engagement.

9. Incentive Marketing Spending is Expected to Reach $120 Billion by 2025

Incentive marketing spending is on the rise, with a projected growth rate of 6.8% between 2020 and 2025, according to a report by MarketsandMarkets. The report also found that North America is expected to hold the largest market share for incentive marketing.

10. 90% of Consumers Consider a Company’s Rewards and Incentives Program When Deciding Whether to Do Business with Them

A study by Blackhawk Network found that 90% of consumers consider a company’s rewards and incentives program when deciding whether to do business with them. This highlights the importance of having an effective incentive marketing strategy to attract and retain customers.


Incentive marketing is a powerful tool that can help businesses improve sales, customer engagement, and employee productivity. The latest incentive marketing statistics highlight the importance of having an effective incentive marketing strategy in today’s competitive market.

By personalizing rewards, using a mix of incentives, setting clear goals, and communicating effectively, businesses can create successful incentive marketing programs that drive engagement, loyalty, and revenue.

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